Shipping Policy

Last Updated: 28-07-2026

At JANSHUKA GLOBAL BUSINESS SERVICES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”), we are committed to processing and delivering your orders in a safe, timely, and reliable manner. This Shipping Policy outlines how orders are processed, dispatched, tracked, and delivered when you purchase products through our website.

By placing an order, you agree to the terms described in this Shipping Policy.

1. Shipping Coverage

We currently deliver products to customers across India.

Orders will be shipped to the delivery address provided during checkout. Please ensure that your shipping information is complete and accurate.

International shipping is not currently available unless specifically mentioned on our website.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing times may vary due to:

High order volumes
Festivals and public holidays
Promotional campaigns
Stock verification
Operational or technical interruptions

Orders placed on weekends or public holidays may be processed on the next working day.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before payment is completed.

Shipping costs may vary depending on:

Delivery destination
Package dimensions and weight
Order value
Courier partner pricing
Ongoing promotional offers

Unless required by applicable law, shipping charges are generally non-refundable.

4. Estimated Delivery Time

Estimated delivery schedules are:

Metro Cities: 2–7 business days
Non-Metro Cities & Towns: 4–10 business days
Remote or Rural Locations: 5–15 business days

These delivery estimates are provided for convenience only and are not guaranteed.

Actual delivery times may vary depending on external circumstances beyond our control.

5. Courier Partners

We work with reliable third-party logistics and courier service providers to fulfil customer orders.

The courier partner assigned to your shipment may depend on:

Delivery location
Product category
Service availability
Operational requirements

6. Order Tracking

After your order has been dispatched, tracking details may be shared through:

Email
SMS
Your customer account dashboard (where available)

Tracking updates are provided by our logistics partners and may vary based on their systems.

7. Delivery Attempts

Our delivery partners may make multiple delivery attempts before returning a shipment.

A shipment may be returned if delivery cannot be completed due to:

Incorrect or incomplete shipping address
Customer unavailability
Refusal to accept the package

Additional shipping charges may apply if re-delivery is requested.

8. Customer Responsibilities

Customers are responsible for:

Providing accurate delivery information
Ensuring someone is available to receive the order
Supplying valid contact details for delivery coordination

JANSHUKA GLOBAL BUSINESS SERVICES PRIVATE LIMITED shall not be responsible for delays or failed deliveries resulting from inaccurate customer-provided information.

9. Delivery Delays

While every effort is made to deliver orders within the estimated timeframe, delays may occur because of:

Severe weather conditions
Public holidays
Transportation disruptions
Government restrictions
Natural disasters
Courier operational issues
Unexpected increases in order volume

Such delays do not automatically entitle customers to compensation or refunds.

10. Damaged or Missing Deliveries

If you receive:

A damaged package
An incomplete shipment
A package showing signs of tampering

please notify us within 48 hours of delivery.

Supporting photographs and relevant order details may be requested to assist with our investigation.

Failure to report issues within the specified period may affect eligibility for replacement or refund claims.

11. Lost Shipments

If a shipment is officially confirmed as lost in transit by the courier provider, we will evaluate the matter and, where appropriate:

Arrange a replacement shipment, or
Process a refund in accordance with our Refund & Returns Policy.

Resolution timelines may depend on the courier company’s investigation process.

12. Delivery Restrictions

Some products may be unavailable for delivery to certain locations due to:

Geographic limitations
Government regulations
Courier service restrictions
Safety or logistical considerations

We reserve the right to cancel orders that cannot reasonably be delivered.

Where applicable, eligible refunds will be processed.

13. Force Majeure

JANSHUKA GLOBAL BUSINESS SERVICES PRIVATE LIMITED shall not be liable for shipping delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Earthquakes
Government actions
Civil disturbances
Labour strikes
Transportation interruptions
Communication or internet failures
Epidemics or pandemics

Delivery schedules may be extended during such events.

14. Changes to This Shipping Policy

We reserve the right to revise or update this Shipping Policy at any time.

Any modifications become effective immediately upon publication on our website together with the revised “Last Updated” date.

Your continued use of our website constitutes acceptance of the updated policy.

15. Contact Information

For shipping-related questions, order delivery assistance, or any other shipping inquiries, please contact:

JANSHUKA GLOBAL BUSINESS SERVICES PRIVATE LIMITED

Address:

3RD FLOOR, A-199, OFFICE NO-301, SECTOR-63, Noida, Gautambuddha Nagar, Uttar Pradesh – 201307, India.

Email: info@janshukashop.com

Phone: +91 9717617679